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Whatsapp polls

Feature Design · 2019

During Ironhack’s UX/UI Bootcamp, my colleague Miguel Durán Pardo and I collaborated on a 4-day sprint to design WhatsApp Polls, before WhatsApp introduced the feature. The goal was to simplify group decision-making in chats, reducing clutter and confusion.

What we designed

We designed a poll feature that allows users to:

  • Create polls with single or multiple-choice options.
  • Vote and edit their choices easily.
  • View active and past polls in a dedicated screen.
  • Set anonymous or public votes.
A sneak peek of the poll feature
A sneak peek of the poll feature

What happened next

We published the concept in Prototypr in July 2019. Over the next few years, other designers kept exploring the same idea in their own case studies, like this one on UX Planet.

In November 2022, WhatsApp released polls, first reported by WABetaInfo. It shared a lot with what we had prototyped three years earlier.

What I learned

This project taught me how to balance UX research, rapid prototyping, and UI design under tight deadlines. I learned the importance of empathizing with users to solve real pain points, and how subtle details can make a big difference in the experience. Working through the full product flow, from research to high-fidelity prototype, reinforced the value of structured design thinking.

If you want a deeper look at the project, you can read the full case study on Medium.